County of Maui Water Supply

COUNTY OF MAUI, BOARD OF WATER SUPPLY RESOLUTION NO. 05 (1997) INSTRUCTING THE DIRECTOR TO ADMINISTRATIVELY DENY REQUESTS FOR WAIVERS OF WATER SERVICE CHARGES WHERE THE CONSUMER'S EQUIPMENT FOR RECEIVING WATER SERVICE IS IMPROPERLY INSTALLED AND MAINTAINED BY THE CUSTOMER
WHEREAS, Rules and Regulations of the Department of Water Supply of the County of Maui ("Rules") Rule 3-16(a) places responsibility on water consumers to maintain, at their own risk, all equipment that may be required for receiving, controlling, applying and utilizing water from the Department; and WHEREAS, Rule 3-16(a) further places the responsibility for any loss or damage caused by the improper installation of such equipment on the consumer, including monetary loss due to improperly installed equipment causing excess consumption of water; and WHEREAS, from time to time consumers request waivers from their water service charges due to this excess consumption; and WHEREAS, the Board routinely denies requests for waivers from all or part of the water service charge because of concern for consumers that must subsidize such waivers; and WHEREAS, the Board has no objection to such consumers establishing a payment plan with the Department for payment of such excess charges; WHEREAS, the Board desires to have the Director handle these matters administratively, without having them brought before the Board; now, therefore, BE IT RESOLVED by the Board of Water Supply of the County of Maui that: 1. The Board hereby instructs the Director of the Department of Water Supply to deny requests for a waiver of all or a part of excess water service charges caused by such improper installation of equipment without bringing them before the Board. 2. The Director may establish a payment plan with such consumers as may be in the best interest of the Department. 3. The Director shall submit a monthly report to the Board regarding denials of such requests and payment plans arranged with consumers. IN WITNESS WHEREOF, and by proper vote of the Board of Water Supply, I have hereunto subscribed my name and affixed the seal of the Board of Water Supply this 16th day of September, 1997. Dorvin Leis, Chairperson Maui County Board of Water Supply APPROVED AS TO FORM AND LEGALITY: Gary Zakian Deputy Corporation Counsel
"By Water All Things Find Life"

Department of Water Supply
County of Maui
P.O. Box 1109
Wailuku, HI 96793-6109
Telephone (808) 270-7816
Fax (808) 270-7833

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