(a) The department will exercise reasonable diligence and care to
deliver an adequate supply of water to the consumer and to avoid
shortages or interruptions in service, but will not be liable for any
interruption, shortage, insufficiency of supply, or any loss or damage
occasioned thereby.
(b) Whenever, in the director's opinion, special conservation measures
are advisable in order to forestall water shortage and a consequent
emergency, the department may restrict the use of water by any
reasonable method of control.
(c) The department reserves the right at any and all times to shut off
water from the mains without notice for the purpose of making repairs,
extensions, or alterations and will not be responsible nor liable for
any property loss or damage incurred by the consumer due to such
interruption of service. Consumers depending upon a continuous supply
of water shall provide emergency water storage and any check valves or
other backflow protection and other devices necessary for the
protection of plumbing or fixtures against failure of the pressure or
supply of water in the department's main. Repairs or improvements
will be pursued as rapidly as practicable, and insofar as practicable,
at such times as will cause the least inconvenience to the consumer.
Consumers depending on a continuous supply of clean water shall
install filters or other protective devices at their own expense, and
the department shall not be liable for any property loss or damage
incurred by consumers because of dirty water.
(d) The department will not be liable or responsible for any damage to
person or property caused by spigots, faucets, valves, and other
equipment that may be open when water is turned on at the meter,
either when turned on originally or when turned on after a temporary
shutdown.
(e) Consumers on the Kula water system are advised to install private
water storage facilities sufficient to store not less than 1,000
gallons of water.
The expression "Kula water system" shall include all mains and
laterals which are supplied with water from Waiakamoi source.
Department of Water Supply
County of Maui
P.O. Box 1109
Wailuku, HI 96793-6109
Telephone (808) 270-7816
Fax (808) 270-7833