County of Maui Water Supply

Section 3-5

Installation of New Water Service

  (a)    Installation.  When the application for a water service has
      been approved, such water service will be installed as agreed upon
      between the department and applicant at the expense of the applicant
      and thereafter will be maintained by the department at its expense.
      There shall be one meter for each service, unless the department,
      because of operating necessity, installs two or more meters in
      parallel.  All meters will be sealed by the department before
      installation and no seal shall be altered or broken except by one of
      its authorized employees.
  (b)    Deposit.  A deposit equal to the department's estimate of
      the cost of the service lateral and meter installation will be
      required of the applicant before the water service connection is
      installed.  If the actual cost of such connection is in excess of the
      deposit, the applicant will be billed and shall pay for the difference.
      If the actual cost is less than the deposit, the applicant will be
      refunded the difference.  Installation cost shall be based on the cost
      of installation as established by the department.  Said charges shall
      be available for inspection at the office of the department.  In the
      event a meter box larger than the standard household type is required,
      the consumer shall be responsible for the construction of the meter
      box in accordance with the department's standards.
  (c)    Consumer's supply pipe.  The consumer shall install at his
      own expense and shall connect to the department's facilities that
      portion of the water system for his property including backflow
      protection devices that lies on his side of the shut-off valve, and
      such portion of the water system shall at all times remain the sole
      property of the consumer, who shall be responsible for its maintenance
      and repair.  If the consumer's supply pipe is installed to the
      intended and agreed location of the meter, the department may make the
      connection to it when setting the meter, provided, however, it is
      required by the consumer prior to the installation of the service
      connection.
  (d)    Connection to main.  Only employees of the department will
      be allowed to connect or disconnect the water service to or from the
      department's main.
  (e)    Compensation.  Employees of the department are strictly
      forbidden to demand or accept personal compensation for services
      rendered.
  (f)    Pipe through basement wall.  Where the applicant requires
      his supply pipe extended through a basement wall, he shall provide
      the entrance-way through such wall. The department will not be
      responsible for any damage caused by leakage through or inside such
      entrance-way.
  (g)    Location of service lateral or main.  No service lateral or
      water main will be installed by the department in any private road,
      lane, street, alley, court, or place, until such private streets or
      roadways are open to the public and such rights-of-way have been duly
      conveyed to the county of Maui or the county is given proper easements
      for the main or service lateral.  Otherwise, an applicant desiring
      water service to property fronting on such private roads, lanes, etc.,
      must extend his supply pipe to the nearest public street on which a
      main exists.  All meters shall be installed along the property boundary
      or where reasonably feasible, unless the department, because of
      operating necessity, installs the meter elsewhere.  Consumers are
      prohibited from using the valve or stopcock before the meter.
         [Facilities reserve charge.  There shall be a facilities
      reserve charge in addition to the charges for the installation of the
      service laterals and meters which amount shall be as provided for in
      the Rates and Fees of the Department of Water Supply on file with the
      director.  The charge shall be paid by the applicant prior to
      installation of water service.] Deleted 12/18/92.
  (h)    Change in location or size of service connection.  When the
      proper size of service connection for any premises has been determined
      and the installation have been made by the department at the location
      specified by the applicant, the department has fulfilled its
      obligations insofar as the size of the service and the location
      thereof are concerned.  If thereafter the consumer desires a change
      in size of the service connection or a change in the location thereof,
      he shall bear all costs of such change.
  (i)    Shut-off valve.  A readily accessible shut-off valve controlling
      all outlets will be installed by the department at the expense of the
      consumer on his supply pipe at a location to be determined by the
      department.  If a replacement of the shut-off valve is necessary, it
      shall be installed by the department and paid for by the consumer.
  (j)    Check valve.  A check valve shall be installed by the
      department after the shut-off valve and paid for by the consumer.  The
      consumer shall test, inspect and make necessary repairs and
      replacements at the consumer's expense to keep the check valve in good
      working condition.  The department shall have access to make periodic
      inspection of such devices.
  (k)    Alteration to public water system.  All work and materials
      in connection with the change in location or elevation of any part of
      the existing public water system made necessary by the new water
      service shall be at the expense of the applicant.
  (l)    Contours or elevations.  When required by the department,
      contours or elevations shall be furnished by the applicant based upon
      the U.S. coast and geodetic survey or the county of Maui datum.

"By Water All Things Find Life"

Department of Water Supply
County of Maui
P.O. Box 1109
Wailuku, HI 96793-6109
Telephone (808) 270-7816
Fax (808) 270-7833

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