(a) Installation. When the application for a water service has
been approved, such water service will be installed as agreed upon
between the department and applicant at the expense of the applicant
and thereafter will be maintained by the department at its expense.
There shall be one meter for each service, unless the department,
because of operating necessity, installs two or more meters in
parallel. All meters will be sealed by the department before
installation and no seal shall be altered or broken except by one of
its authorized employees.
(b) Deposit. A deposit equal to the department's estimate of
the cost of the service lateral and meter installation will be
required of the applicant before the water service connection is
installed. If the actual cost of such connection is in excess of the
deposit, the applicant will be billed and shall pay for the difference.
If the actual cost is less than the deposit, the applicant will be
refunded the difference. Installation cost shall be based on the cost
of installation as established by the department. Said charges shall
be available for inspection at the office of the department. In the
event a meter box larger than the standard household type is required,
the consumer shall be responsible for the construction of the meter
box in accordance with the department's standards.
(c) Consumer's supply pipe. The consumer shall install at his
own expense and shall connect to the department's facilities that
portion of the water system for his property including backflow
protection devices that lies on his side of the shut-off valve, and
such portion of the water system shall at all times remain the sole
property of the consumer, who shall be responsible for its maintenance
and repair. If the consumer's supply pipe is installed to the
intended and agreed location of the meter, the department may make the
connection to it when setting the meter, provided, however, it is
required by the consumer prior to the installation of the service
connection.
(d) Connection to main. Only employees of the department will
be allowed to connect or disconnect the water service to or from the
department's main.
(e) Compensation. Employees of the department are strictly
forbidden to demand or accept personal compensation for services
rendered.
(f) Pipe through basement wall. Where the applicant requires
his supply pipe extended through a basement wall, he shall provide
the entrance-way through such wall. The department will not be
responsible for any damage caused by leakage through or inside such
entrance-way.
(g) Location of service lateral or main. No service lateral or
water main will be installed by the department in any private road,
lane, street, alley, court, or place, until such private streets or
roadways are open to the public and such rights-of-way have been duly
conveyed to the county of Maui or the county is given proper easements
for the main or service lateral. Otherwise, an applicant desiring
water service to property fronting on such private roads, lanes, etc.,
must extend his supply pipe to the nearest public street on which a
main exists. All meters shall be installed along the property boundary
or where reasonably feasible, unless the department, because of
operating necessity, installs the meter elsewhere. Consumers are
prohibited from using the valve or stopcock before the meter.
[Facilities reserve charge. There shall be a facilities
reserve charge in addition to the charges for the installation of the
service laterals and meters which amount shall be as provided for in
the Rates and Fees of the Department of Water Supply on file with the
director. The charge shall be paid by the applicant prior to
installation of water service.] Deleted 12/18/92.
(h) Change in location or size of service connection. When the
proper size of service connection for any premises has been determined
and the installation have been made by the department at the location
specified by the applicant, the department has fulfilled its
obligations insofar as the size of the service and the location
thereof are concerned. If thereafter the consumer desires a change
in size of the service connection or a change in the location thereof,
he shall bear all costs of such change.
(i) Shut-off valve. A readily accessible shut-off valve controlling
all outlets will be installed by the department at the expense of the
consumer on his supply pipe at a location to be determined by the
department. If a replacement of the shut-off valve is necessary, it
shall be installed by the department and paid for by the consumer.
(j) Check valve. A check valve shall be installed by the
department after the shut-off valve and paid for by the consumer. The
consumer shall test, inspect and make necessary repairs and
replacements at the consumer's expense to keep the check valve in good
working condition. The department shall have access to make periodic
inspection of such devices.
(k) Alteration to public water system. All work and materials
in connection with the change in location or elevation of any part of
the existing public water system made necessary by the new water
service shall be at the expense of the applicant.
(l) Contours or elevations. When required by the department,
contours or elevations shall be furnished by the applicant based upon
the U.S. coast and geodetic survey or the county of Maui datum.
Department of Water Supply
County of Maui
P.O. Box 1109
Wailuku, HI 96793-6109
Telephone (808) 270-7816
Fax (808) 270-7833